flower-kit / 2012-12-06
What is the minimum order quantity ?
Most of the products have not minimum order , but the Amount USD200 each order is requested ,not include delivery cost ,tax and VAT. For order amount under USD200,we will increase the price according to your finalized order quantity.
This website fit for medium - and small wholesale business. if you need order more than 10,000USD or 200 pcs per style/color/size, please get in touch with our general manager diretly：manager@baily-lingerie.com.cn
2).About order less than 200US$ ?
If the order amount under USD200, you are asked to pay for the sample and delivery charge .The price for sample will be increased at 30% based on our primitive price.
3).About the order process
we make that place the order from us is as secure and simple as possible. You could make order from our web site online.
At first, Please add all the products you want into the shopping cart and then follow the instructions to complete the order form and submit, getting your order number. ( Please record this order number for further inquiries ).
And then , you can check the invoice in your email or from our website: 
and make the payment by paypal , bank, and wester union, all account infomation you can check on the invoice detail.
Third, after we check your moeny, we will send the parcel to you in time, and then we will tell you the tracking number, so you could check online.
4). What should I do when fail to place order ?
Steps:
A. Use other browsers. There’re many browsers you can use, such as IE, Firefox, Google chrome, Safari, Opera, etc.
B. If it still doesn’t work, you can copy the goods list including item number, size and color; send us by email together with your username on our site, and also your full shipping address. We’ll place the order for you and then let you know.
5). Can you separate my order to several packages in order to avoid tax in custom ?
Usually we send only one package for one order unless it’s too large to be put into one box,but also only one tracking number. If you want us to send two or more packages, please write down the request in the Notice when you submit the order. But more packages, more shipping cost need pay, you know.
6). Can I confirm stock status with you before payment ?
No, don't need, when you add to the shopping cart, we will show the stock quantity to you, if you can add, it mean in stock, if it can not add, it mean. not enough,
If not enough, you can check the produce date for you from the same page. and if you can accept to wait , you can add from the second button to the shopping cart, then after you pay, we will produce at once to you. we have a special group of workers to make such special produce for clients,so you don't need wait too long time, as normal , it is 1-2 working days can finish to you.
7). What will happen if there are out-of-stock items in my order after payment ?
98% will not happen, but if we check again the quality before we send (for care, before sending, we always check third time quality for client), and if find the quality problem, or face bad weather or holiday or machine broken , and if cannot finish produce in 1-2 working days as our promise, we will let you konw . All excess payment would be credited to your next order. If you want, we can also refund to your PayPal account.
8). Why my cart is empty when I open it again next day ?
The shopping cart will save for 8-10 hours for each item. if some items disappear it is because pass 8-10 hours, you can re-add to cart from website again, if you need more than 10 hours to finish order, pls contact us on line to help.
9). How long we can keep your orders?
If you finish the order and don't payment, we will keep the stock for you for 5 days, if you need more days to keep, please contact us to inform us that.
