1. How to place order on website?
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Order detail:
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Min. order:
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$200.00 is request.You could order 1 pcs of each style,just make the total arrive $200. if you only order 1pcs we also accept, the price will add 30%,because it is not wholesale price,hope you could understand.
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How to order:
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Please follow the steps as belowà: After you read, if still not clear, pls contact us on line, we will explain
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Shipping time:
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1-3 days after confirm order.
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Shipping way
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EMS/ DHL/UPS/FEDEX/KCS/ARANEX. 4-6 days to arrive to all over the world.
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Payment:
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We accept the paypal,Escrow, bank and Western Union.
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Discount rule:
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Amount Discount
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US$200 1 sets gifts from gift catalogue
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US$400 2% + 2 sets gifts from gift catalogue
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US$800 4% + 3 sets gifts from gift catalogue
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US$1200 6% + 4 sets gifts from gift catalogue
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US$1,500 8% + 5 sets gifts from gift catalogue
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US$2,500 10% + 8 sets gifts from gift catalogue
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US$3,000 12% + 10 sets gifts from gift catalogue
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US$5,000 15% + 15 sets gifts from gift catalogue
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Steps:
1.Register: Use your email to register as member , if success, pls follow:
2. You click the small photo, go into the descpriton page, choose color, size, and add to the shopping cart. like the picture
3. When you choose, you can click: "Continue shopping" to add other items, if finish choose all, please click: pay now as follow:
4. Then click : "go cashier" as follow:
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5. On the detail page, you click ( CO, if your country need,if don't need, pls ignore): add or modify your full address, choose shipping way, payment way, and leave message, then go to click:"ok, submit"
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6. Then you finish your order, your email will get an invoice and you click paypal to pay, or choose bank or western union to pay, the information show on the invoice, thanks
7. Where you can check the invoice?
a, in your email,
b, log in our website, go to click:
2. What is the minimum Qty?
What is the minimum order quantity ?
Most of the products have not minimum order , but the Amount USD200 each order is requested ,not include delivery cost ,tax and VAT. For order amount under USD200,we will increase the price according to your finalized order quantity.
This website fit for medium - and small wholesale business. if you need order more than 10,000USD or 200 pcs per style/color/size, please get in touch with our general manager diretly：manager@baily-lingerie.com.cn
2).About order less than 200US$ ?
If the order amount under USD200, you are asked to pay for the sample and delivery charge .The price for sample will be increased at 30% based on our primitive price.
3).About the order process
we make that place the order from us is as secure and simple as possible. You could make order from our web site online.
At first, Please add all the products you want into the shopping cart and then follow the instructions to complete the order form and submit, getting your order number. ( Please record this order number for further inquiries ).
And then , you can check the invoice in your email or from our website: and make the payment by paypal , bank, and wester union, all account infomation you can check on the invoice detail.
Third, after we check your moeny, we will send the parcel to you in time, and then we will tell you the tracking number, so you could check online.
4). What should I do when fail to place order ?
Steps:
A. Use other browsers. There’re many browsers you can use, such as IE, Firefox, Google chrome, Safari, Opera, etc.
B. If it still doesn’t work, you can copy the goods list including item number, size and color; send us by email together with your username on our site, and also your full shipping address. We’ll place the order for you and then let you know.
5). Can you separate my order to several packages in order to avoid tax in custom ?
Usually we send only one package for one order unless it’s too large to be put into one box,but also only one tracking number. If you want us to send two or more packages, please write down the request in the Notice when you submit the order. But more packages, more shipping cost need pay, you know.
6). Can I confirm stock status with you before payment ?
No, don't need, when you add to the shopping cart, we will show the stock quantity to you, if you can add, it mean in stock, if it can not add, it mean. not enough,
If not enough, you can check the produce date for you from the same page. and if you can accept to wait , you can add from the second button to the shopping cart, then after you pay, we will produce at once to you. we have a special group of workers to make such special produce for clients,so you don't need wait too long time, as normal , it is 1-2 working days can finish to you.
7). What will happen if there are out-of-stock items in my order after payment ?
98% will not happen, but if we check again the quality before we send (for care, before sending, we always check third time quality for client), and if find the quality problem, or face bad weather or holiday or machine broken , and if cannot finish produce in 1-2 working days as our promise, we will let you konw . All excess payment would be credited to your next order. If you want, we can also refund to your PayPal account.
8). Why my cart is empty when I open it again next day ?
The shopping cart will save for 8-10 hours for each item. if some items disappear it is because pass 8-10 hours, you can re-add to cart from website again, if you need more than 10 hours to finish order, pls contact us on line to help.
9). How long we can keep your orders?
If you finish the order and don't payment, we will keep the stock for you for 5 days, if you need more days to keep, please contact us to inform us that.
3. Already create account for old client
We already create account for old client:
If you have been ordered from flower-kit, you are our old client, we already use your email as account to create the account in our website, so you don't need register again, just check your email for the password, or contact us by contact on line or by the email for the password:
service4@baily-lingerie.com.cn
4. How to add and delete items after order and got invoice.
How to add and delete items after order and got invoice.
If you gave us order already, and we already made the invoice to you. then, you want to add or delete some items again, how to do it?
Please follow the steps:
1. If you want to add, because now the invoice/bill is made by system automaticaly, not by our service girl by hand, so if you want to add, you need place a second order from our website again for those add items. After you submit the add order, you will have the second order number, tell us, we will conbine first order and second order into one invoice. This way you can add something to original order
2. If you want to delete, just tell us the item no and quantity.
It mean, if something you want to add, please place second order from website, if add 30% by website automatiocaly (because less than USD200 ), please don’t worry, because after conbine two order. It will keep all wholesale price or discount same as original invoice. if something you want to delete, just tell me the item No and quantity. we will help to delete.
So if in the same order, you want to add, also want to delete, you need follow the two steps. that is : If add, pls place second order, if delete, please just tell us item no and quantity seperately.
1. About Price and Payment
About Price and Payment
1. About the price
Please refer to " price " section in each product for more details.
2. The discount policy
We offer 5% discount if the total is above USD$1000 . if more than 2500USD ,having 10% discount. and more than USD$5000 , having 15% discount. ( not include delivery cost ,tax and VAT).
If you need order more than 10,000USD or 200 pcs per style/color/size, please get in touch with our general manager diretly：manager@baily-lingerie.com.cn
3. About loyalty discount or rewards scheme
Yes, we supply loyalty discount, we will calculate your monthly order volume. (without the shipping cost, tax and VAT). Once more than 2500USD, all the order which you place in the next month will have get 5% discount at least(every order must be more than $200 at least ,but if your order is more than $1000, you only get 5% discount but not 5+5=10 %, of course , if your order is more than $2500 , you got 10% discount), and more than 5000USD, get 10% discount at least, more than 10000US, get 15% discount.
4. Our payment and bank remittance information.
We accept the paypal , Moneybookers, bank and western union payment. Small or sample order, we accept payment via PayPal.com or Moneybookers.com .
If you don't have a PayPal account, can click the logo below to open one, then you can pay us fast, safely and easily!
If you want to pay me through bank、 Western Union or MoneyGram , please contact us for receiver's information.
5. About payment time
General Payment must be made within 3 days of order. If there is any reason to delay payment, please communicate with us first. Thank you.
6. Do you accept Visa or Credit Card ?
Sorry, we can't accept credit card directly. You can pay the money to our PayPal account by your card.
7. Do you accept Escrow ?
Escrow is accepted when you make the order on our Aliexpress Store.
8. Why is there only US price in your website? I’m not from USA how can I pay you US dollars ?
US dollar has the best negotiability in the world. Every currency can be exchanged to US dollars.
If your primary currency is not USD, you can still pay us USD in PayPal. For Western union, other currencies will be exchanged to USD then be transferred to us. For T/T, you can also pay us US dollars.
9. About Bank Payment
After you paid by Bank, please send the copy of payment information to us. We will pack your parcel at first; so when the money arrive our account, we will send it to you in time, then send tracking number to you by email.
10. Why does the amount you received is less than what I paid in Bank ?
Besides transaction fee in the bank you make transfer, also, there may be some third party Bank Charge you in the process of telegraphic transfer. If the bank in which you make payment has not business relation with our bank, then payment may be sent to a third party bank first, and then send to our bank. If this happen, the third party will charge the transaction fee from the payment, so the payment time will be longer and the amount we receive will be less than the amount you pay us.
11. Can I change the items in my paid order ?
So as not to delay your order, we cannot delete or change the item, including the color and size in the paid order unless it is out of stock. We beg your understanding.
1. About products
We value your Privacy
We value your privacy. We do not sell, rent or loan any identifiable information (including e-mail address, phone number, etc.) regarding our customers to anybody. We will not solicit you by phone or mail. Any information you provide us with will be used responsibly, is held with the utmost care and security, and will not be used in ways to which you have not consented.
About Products
1.about packing
using simple packing, every set packed in a plastic bag, and 10 sets in a big plastic bag.
2.about size
Please refer to " size " section in each product for more details. About the size chart, please visit:“size chart”
3.Do you accept OEM condition and what is minimum quantity for OEM condition?
Yes ,OEM condition is welcomed and the minimum quantity depend on the items you order. And please send the clearly model pictures which you want to order to us , I will submit them to our Designers, once we have the Material, we could product for you in time, if have not, we will search them for you, and then product. and send the samples with other items you order for you first so that you could check. more detail, please visit: OEM Service
4.About the Material
We use high quality fabric which can be easily stretched, Please refer to " Material " section in each product for more details.
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1. About Shipping
About Shipping
1. How to package ?
We will ship by International packages/ EMS/DHL/UPS/TNT, or we will shipping by the sea, if the order cubage is more than 1 stere, that depending on the area you live in.
2. Could we have any discount of postage ?
Yes ,of course. we are the Old customer of International express , we can have Preferential cheaper price of the shipping. For example: we are the old customer of EMS, then we can get 40% discount from the post office of the total.
3. How many days it takes ?
General it takes 3-4 working days to all the world by UPS, and, it takes 5-7 working days by EMS, and takes 4-5 working days by TNT/DHL, depending on the area you live in.
4. How to calculated does the postage ?
Postage is calculated in accordance with the weight ,So buy more and save more! For example: the EMS express charge is almost the same price for 1 or 5 items with the package. the heavier the parcel, the cheaper the shipping cost per KG.
5. About the delivery time
After you place an order, we will check your order first and then send the invoice to you within 24 hours. And as our old wholesalers,(order from us before.) we will check your order Priority, and get the items we have stock ready for you first, and then send the invoice to you include the Accurate postage. So that after you pay, and we will send it to you within 1 working day. And as the new wholesalers, general we could send your parcel to you within 2 working days.
6. Tell me the shipping cost before order
The shipping costs depend on the weight, delivery way(EMS, DHL, TNT, UPS, or sea transit), and destination country. So it is difficult for us to declare an exact shipping fee before you place an order （ the weight of one piece bikini is about 0.05kg ,but the leather is about 0.3kg /pc ） . And you could choose the shipping company you like and we will also check all the express and suggest the most suitable way for you . If you are not satisfied with our shipping fee , you also can choose to cancel your order. Thank you for your understanding.
7. About the Local taxes and import duties ?
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.
8. How to get tax less or free upon import ?
Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a “GIFT” or “SAMPLE” with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the “Notes” when you Complete order.
9. Is there any extra charge from you ?
We would not charge extra fee other than actual wholesale price and corresponding shipping fee. Meanwhile, we would not responsible for any bank charge of your payment. The order price does not include Custom tax. We'll try our best to help our clients avoiding custom taxes, but because of the complexity of different countries’ Custom tax policy, we are not sure if your package can pass custom without tax.
10. Why sometimes I can't check on website of express after receiving the tracking number ?
Because sometimes express delays on updating the information on their website. So please be patient and check it some time later.
1. if the stock not have, how to do?
If the stock available do not enough for you,How can you do?
е фондовый доступны не достаточно для вас, как вы можете сделать?
If the stock do not enough now, most of them we already in produce, can finish in 1-2 days, if you now add them to shopping cart from second shopping button, after we get your order or your confirm, we will arrange a special group of workers to only produce this products to you, it can finish within 1 day, where is the second shopping button? please check here:
2. You can choose gifts item, rule is:
According to our discount rule. you can choose gifts from gifts catalogue, it is free. How many gifts you can have? It is based on your total amonut :
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Discount rule:
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Amount Discount
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US$200 1 sets gifts from gift catalogue
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US$400 2% + 2 sets gifts from gift catalogue
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US$800 4% + 3 sets gifts from gift catalogue
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US$1200 6% + 4 sets gifts from gift catalogue
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US$1,500 8% + 5 sets gifts from gift catalogue
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US$2,500 10% + 8 sets gifts from gift catalogue
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US$3,000 12% + 10 sets gifts from gift catalogue
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US$5,000 15% + 15 sets gifts from gift catalogue
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A. If you choose gifts less than our rule, for example, when you order USD400, you can have two gifts, if you only choose 1 gift, we will send you 2 gifts, you deserve it, Another one will choose by ourself to you by chance .
B. If you choose more gifts than rule. we will send rule’s quantity only , Send first the gifts style which you choose first. thanks for understand.
C. Because gift is free. not price show it. so if you want to place gifts order by big quantity, please contact us for price detail. thanks.
3. About Returns & Terms
About Returns & Terms
1.If you are not satisfied with your purchase, you can exchange the item. the buyer is responsilbe for all further shipping fees.
2.How to deal with, If the item is defective?
We attach importance to the quality of product and services , so before sending the parcel out, we have to check the product twice again and packaging by ourselves.
We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help.
First: If the item is defective, please notify us within 3 days of delivery.
Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will add the news to your next order for free.
Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.
1. Which shipping way suit best to you
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Country:
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Best choose
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Second choose
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Australia
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KCS EMS
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DHL
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Austria
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DHL,Fedex
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UPS EMS
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Azerbaijan
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DHL
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EMS
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Bahrain
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DHL
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Fedex
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Belgium
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DHL,Fedex
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UPS EMS
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Brazil
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DHL,EMS,
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UPS
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Britain
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DHL,Fedex
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UPS EMS
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Bulgarian
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DHL
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Fedex
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Canada
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DHL,Fedex
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UPS EMS
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Chile
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DHL
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Colombia
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DHL
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Fedex
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Croatia
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DHL
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TNT
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Curacao
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DHL
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Czech Republic
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DHL,Fedex
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UPS EMS
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Denmark
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DHL,Fedex
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UPS EMS
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Domestic
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STO SF EMS
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Dominican Republic
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DHL
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TNT
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Egypt
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ARAMEX
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EMS
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Egypt
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DHL,Fedex
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UPS EMS
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Estonia
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DHL
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France
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DHL,Fedex
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UPS EMS
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Germany
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DHL,Fedex
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UPS EMS
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Greece
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DHL,Fedex
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UPS EMS
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Hungary
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DHL,Fedex
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UPS EMS
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Indonesia
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DHL
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EMS
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Iran
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DHL
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ARAMEX
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Ireland
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DHL,Fedex
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EMS
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Ireland
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DHL,Fedex
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UPS EMS
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Israel
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DHL FEDEX
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TNT EMS
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Italy
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DHL,Fedex
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UPS EMS
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Japan
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EMS
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DHL
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Kazakhstan
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EMS
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DHL
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Korea
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EMS
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DHL FEDEX
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Kuwait
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Aramex
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DHL
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Latvia
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DHL
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TNT
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Lithuania
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DHL,Fedex
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UPS EMS
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Malaysia
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Fedex, EMS
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DHL UPS
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Malta
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ARAMEX
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ARAMEX
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Mexico
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KCS
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DHL
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Mozambique
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DHL
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Fedex
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Mozambique
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DHL
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EMS
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Netherlands
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DHL
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UPS Fedex
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New Zealand
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DHL,Fedex
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UPS EMS
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Norway
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DHL,Fedex
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UPS EMS
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Oman
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ARAMEX
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Paraguay
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DHL
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Peru
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DHL
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Fedex
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Philippines
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DHL
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EMS/TNT
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Poland
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DHL,Fedex
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UPS EMS
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Portugal
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DHL,Fedex
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UPS EMS
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Puerto Rico
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DHL
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EMS
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Qatar
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ARAMEX
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Romania
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DHL,Fedex
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UPS EMS
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Russia
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EMS
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KCS agency
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Saudi Arabia
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ARAMEX
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DHL
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Singapore
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DHL EMS
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UPS Fedex
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South Africa
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DHL
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KCS
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Spain
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DHL,Fedex
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UPS
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Sweden
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DHL,Fedex
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UPS,KCS
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Switzerland
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DHL,Fedex
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UPS EMS
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Thailand
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DHL
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EMS
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The Marshall Islands
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DHL
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UPS
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Trinidad
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DHL,Fedex
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Turkey
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ARAMEX DHL
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UAE
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Aramex
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Ukraine
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EMS
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DHL
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United States
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DHL,Fedex
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UPS EMS
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Yemen
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ARAMEX
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Leave a message
Any other questions, please contact us directly or leave a message，we will reply you within 24 hours!(*not null)
